Understanding your refill policies

At Ash Esthetics, we want your lash extensions to always look their best. To maintain the full, beautiful appearance of your lashes, it's essential to follow our refill policies. These guidelines ensure optimal retention and a consistently stunning look for all our clients.

Frequently asked questions about refills

We've put together some important information regarding our lash refill appointments to help you keep your lashes looking flawless. Please review these common questions to ensure you understand our policies and how to best maintain your lash extensions.

How does waiting too long between appointments affect my refill?
If you wait too long between appointments, your lashes will likely require a significant amount of work, similar to a new full set. This means your appointment will be charged at the full set price, and it will also require a longer appointment time to achieve the desired look.

What is the refill timeframe?
For your appointment to be considered a refill, it must be booked within 2 to 4 weeks from your previous appointment. Any appointment scheduled beyond this 4-week window will automatically be treated and charged as a full set.

Why are specific rules needed for lash refills?
Specific rules for lash refills are in place to ensure the best possible maintenance and appearance of your lash extensions. By adhering to these guidelines, we can guarantee consistent quality and a full, beautiful look. It helps us manage appointment times effectively and ensures your lashes are always looking their best.

What is the key information clients need to know about refill appointments?
The most crucial information is to book your refill appointment within 2 to 4 weeks of your last appointment. Booking any later than this will result in your appointment being considered a full set, and you will be charged the full price accordingly.

Maintain your beautiful lashes

Ready to keep your lashes looking perfect? Understanding our refill policies ensures you always get the best results. Book your next appointment within the recommended timeframe to avoid full set charges and keep your look fresh.